Return & Exchange Policy
At Red Macaw Club, customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review our return and exchange policy below.
Return Eligibility
Items can be returned or exchanged within 7 days of delivery if:
- Product received is damaged or defective
- Wrong item was delivered
- Product is missing parts or incomplete
- Item is unused and in original packaging
Non-Returnable Items
The following products are not eligible for return or exchange:
- Used or damaged products after delivery
- Personal care and beauty items opened after use
- Products without original packaging
- Items purchased during special sale or clearance offers
Return Process
To request a return or exchange:
- Contact our support team with your order details
- Share product images if required
- Our team will review and confirm eligibility
- Approved requests will be processed accordingly
Refund Process
Once the returned product is received and inspected, eligible refunds will be processed within 5–7 business days through the original payment method.
Contact Us
Email: Redmacawclub@gmail.com
Red Macaw Club reserves the right to modify this policy at any time without prior notice.
