Frequently Asked Questions
How long does shipping take?
Orders are generally delivered within 3–10 business days, depending on your location and courier service availability.
How can I track my order?
Once your order is shipped, you will receive tracking details through email or SMS to monitor your delivery status.
Can I cancel my order?
Orders can only be canceled before they are processed or shipped. Please contact us immediately for cancellation requests.
What is your return policy?
We accept eligible returns and exchanges within 7 days of delivery for damaged, defective, or incorrect products.
When will I receive my refund?
Approved refunds are generally processed within 5–7 business days after the returned product is inspected.
What payment methods do you accept?
We accept secure online payments through available payment options displayed during checkout.
Do you deliver across India?
Yes, Red Macaw Club ships products to most locations across India.
What should I do if I receive a damaged product?
Please contact our support team immediately and share your order details along with product images.
Can I change my shipping address after placing an order?
Address changes may be possible before order processing. Contact us as soon as possible.
How can I contact customer support?
You can reach us through:
Email: Redmacawclub@gmail.com
We are always happy to assist you with your queries.